Customers satisfaction is the ultimate goal of Tparts and we aim to deliver the best Tesla Accessories and services to Tesla owners. Please review the following warranties and conditions of sale. All products we are guaranteed for 30 days from the date of receipt unless otherwise specified. This Limited Warranty is only applicable to United States Tparts Accessories official site purchases.
If the items arrived proves to be defective, please follow the instruction on our Return and Refund Policy page to request a replacement or refund.
This Warranty does not apply to:
(I) Any cosmetic damage, such as scratches, tears, nicks, and dents;
(II) Any damage caused by accident, abuse, misuse, water or other liquids, flood, fire, or other acts of nature or external causes;
(III) Any damage to the foam padding on the bottom of the Center Console Insert product that is hidden from view after installation;
(IV) Any damage caused by service performed by anyone who is not an authorized service provider of Tparts;
(V) Any damage caused to an Tparts product that has been modified, customized or altered without the written permission of Tparts;
(VI) Any damage that has been caused by installing the Tparts product in any vehicle other than a Tesla.
(VII) Any damage or defects to Tparts products resulting from improperly installation by either installers or operators or failure to follow instructions in the product owner's manual/installation guides.
(VIII) The Battery in our electronic products is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear or water damage.
Tparts will accept no liability or responsibility for shipping, labor costs, towing or storage charges, or any other costs incurred due to the use of parts sold by us.
All parts returned for warranty replacement or refund must be accompanied by the original invoice, which is required as the proof of purchase for warranty repairs or returns.
There are no refunds on deposits or shipping charges.